Shipments are made via express courier and delivered within 24–48 hours throughout Italy, with the exception of the smaller islands, where delivery takes place within 48–72 hours.
Note: Couriers may not deliver on Saturdays, Sundays, or national holidays.
Shipping costs
- Italy (excluding island and remote locations): €8.00
- Free shipping on orders over €150.00
- Islands and remote locations: shipping cost available upon request via email.
Shipment receipt procedure
Upon delivery, the customer is required to check:
- The condition of the received package.
- In the event of tampering and/or damage, it is mandatory to immediately dispute the shipment by noting “GOODS INSPECTION RESERVED DUE TO [reason]” on the courier’s delivery document.
Shipping information
Secure packaging: high-quality materials are used to ensure the protection of products during transport.
Shipping notification: once the package has been shipped, you will receive an email from ordini@destefanisnocciole.it confirming the shipment.
- By the same evening, you will receive another email containing the tracking number so you can monitor the shipment status yourself.
For any information, you can contact the support line at +39 0173 23 10 50 / +39 335 5635593 or write to ordini@destefanisnocciole.it.
Shipping to Europe and worldwide
We ship throughout Europe and worldwide. To calculate shipping costs:
- Send a list of the desired products to the email address ordini@destefanisnocciole.it.
- A personalized quote will be provided, selecting the fastest and most cost-effective shipping option.
Indicative costs for Europe (intra-EU)
Weight | Indicative cost |
Lightweight parcel (up to 2 kg) | 15,00€ |
Indicative costs for the rest of the world (non-EU)
Weight | Indicative cost |
Lightweight parcel (up to 2 kg) | 45€ |
Destefanis & Novero’s Commitment
Every effort is made to ensure that shipments are fast, secure, and punctual.
Customer satisfaction is the priority.