{"id":1001104,"date":"2026-05-22T14:36:56","date_gmt":"2026-05-22T12:36:56","guid":{"rendered":"https:\/\/staging.destefanisnocciole.it\/terms-and-conditions\/"},"modified":"2026-10-10T11:24:01","modified_gmt":"2026-10-10T09:24:01","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/staging.destefanisnocciole.it\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1001104\" class=\"elementor elementor-1001104 elementor-1000950\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cbf5caa e-flex e-con-boxed glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default e-con e-parent\" data-id=\"3cbf5caa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-206821d8 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"206821d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p> <strong>Delivery Times<\/strong><br\/><br\/>Shipments are made via express courier with delivery within 24\u201348 hours throughout Italy, with the exception of Sicily, Sardinia, and the smaller islands, where delivery takes 48\u201372 hours.<br\/>Couriers do not deliver on<strong> Saturday<\/strong>s, <strong>Sundays<\/strong>, or <strong>national holidays<\/strong>.<br\/>Upon delivery, the customer is required to check the condition of the shipment.<br\/>In the event of tampering and\/or damage, the customer must immediately dispute the shipment and\/or delivery by writing &#8220;<strong>GOODS INSPECTION RESERVED DUE TO (state reason)<\/strong>&#8221; on the delivery document provided by the courier.<br><br><\/p><p> <strong>Customer Satisfaction<\/strong><br\/> <br\/>Customer satisfaction is central to the company, and Customer Service staff are selected to help customers quickly resolve any issues.<br\/>Customers can rely on available support to address any problems, both before and after placing an order.<br><br><\/p><p><strong>Returns and Exchanges<\/strong><br\/> <br\/>Destefanis &#038; Novero allows for the simultaneous exchange or return of purchased goods at no additional shipping cost to the buyer.<br><br><\/p><p><strong>Exchange and return conditions<\/strong><\/p><ul><li>The goods must not be broken or damaged and must not show signs of wear caused by use.<\/li><li>If the material comes with specific packaging (envelope, box, etc.), that packaging must be used to repack the goods.<\/li><li>The products must not have been opened.<\/li><li>No more than 30 days must have elapsed since the date of receipt of the goods.<\/li><li>For products with supplier labels or tags, these must not be removed or damaged.<\/li><\/ul><p>If the goods meet the conditions specified above, to arrange an exchange, please contact Customer Service at <a href=\"mailto:ordini@destefanisnocciole.it\">ordini@destefanisnocciole.it<\/a>. You will need to provide the order details, the items to be exchanged, the address, the date, and any time preferences for the collection of the goods to be replaced.<\/p><p>The courier handling the exchange will simultaneously deliver and collect the package at the agreed-upon address.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Delivery Times Shipments are made via express courier with delivery within 24\u201348 hours throughout Italy, with the exception of Sicily, Sardinia, and the smaller islands, where delivery takes 48\u201372 hours.Couriers do not deliver on Saturdays, Sundays, or national holidays.Upon delivery, the customer is required to check the condition of the shipment.In the event of tampering [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1001104","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.destefanisnocciole.it\/en\/wp-json\/wp\/v2\/pages\/1001104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.destefanisnocciole.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.destefanisnocciole.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.destefanisnocciole.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.destefanisnocciole.it\/en\/wp-json\/wp\/v2\/comments?post=1001104"}],"version-history":[{"count":1,"href":"https:\/\/staging.destefanisnocciole.it\/en\/wp-json\/wp\/v2\/pages\/1001104\/revisions"}],"predecessor-version":[{"id":1001105,"href":"https:\/\/staging.destefanisnocciole.it\/en\/wp-json\/wp\/v2\/pages\/1001104\/revisions\/1001105"}],"wp:attachment":[{"href":"https:\/\/staging.destefanisnocciole.it\/en\/wp-json\/wp\/v2\/media?parent=1001104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}